Support

Running into something, or have a question about BlubHub? The most common answers are below.

Where is my data stored?
Locally on your device, inside the app. There is no account and nothing is uploaded unless you enable the ohhi.nl integration yourself.
How do I move my data to a new phone?
Export a backup via Account → Backup and restore it on your new device — or connect ohhi.nl, so your backup lives in the cloud and you simply pull it down on the new phone.
What exactly does the ohhi.nl integration do?
It's optional and adds two things: automatic backup of your data to your own ohhi.nl folder, and sharing your tank with people you choose. The app works fully without it.
I'm not getting reminders.
Check that BlubHub is allowed to send notifications (device settings → notifications). Reminders are scheduled locally, so no internet connection is needed.
How do I delete all my data?
Delete the app — that removes the local database. If you used the ohhi.nl integration, also delete the BlubHub folder (or your account) at ohhi.nl.

Still stuck?

Email us at support@ohhi.nl — we read everything and usually reply within a few days.

Email support