Support
Running into something, or have a question about BlubHub? The most common answers are below.
- Where is my data stored?
- Locally on your device, inside the app. There is no account and nothing is uploaded unless you enable the ohhi.nl integration yourself.
- How do I move my data to a new phone?
- Export a backup via Account → Backup and restore it on your new device — or connect ohhi.nl, so your backup lives in the cloud and you simply pull it down on the new phone.
- What exactly does the ohhi.nl integration do?
- It's optional and adds two things: automatic backup of your data to your own ohhi.nl folder, and sharing your tank with people you choose. The app works fully without it.
- I'm not getting reminders.
- Check that BlubHub is allowed to send notifications (device settings → notifications). Reminders are scheduled locally, so no internet connection is needed.
- How do I delete all my data?
- Delete the app — that removes the local database. If you used the ohhi.nl integration, also delete the BlubHub folder (or your account) at ohhi.nl.
Still stuck?
Email us at support@ohhi.nl — we read everything and usually reply within a few days.
Email support